The About Us page says:
TrustLink was originally founded by the Better Business Bureau in 2008 to provide a forum for consumer complaints and compliments regarding the service companies they’ve employed. The site was launched in 2010 and in less than a year became the most popular rating site in Southern California for Home Improvement, Professional Services, Retail and Web-based businesses. Based on TrustLink’s rapid acceptance, it’s clear both consumers and service businesses value a trusted system for interaction and reviews.
The WhoIs Registry below shows the domain is registered to one Paul Miller whose email address pvmiller20@gmail.com.
The phone number (408) 892-6240 listed on the WhoIs belongs to Gina Funaro – email: pmiller20@comcast.net and she has a Facebook page.
It is our opinion that Mr. Paul Miller or Ms. Gina Funaro are employee of the Better Business Bureau of Southern California dba Business Consumer Alliance company if one exists and they and their employees are responsible for altering, manipulating and deleting comments and posts on the Better Business Bureau websites.
Objective Observation: Ms. Gina Funaro may be on the Editorial or Reviewing Staff of the Business Better Bureau or Trustlink.org
Address lookup
canonical name http://www.trustlink.org
aliases
addresses: 207.198.100.251
Domain Whois record
Queried whois.publicinterestregistry.net with “trustlink.org”…
Domain ID:D148747859-LROR
Domain Name:TRUSTLINK.ORG
Created On:30-Jul-2007 17:37:21 UTC
Last Updated On:25-Jul-2013 20:25:16 UTC
Expiration Date:30-Jul-2015 17:37:21 UTC
Sponsoring Registrar:GoDaddy.com, LLC (R91-LROR)
Related Articles:
scamFRAUDalert™ Report 
“We hold businesses to high standards for honesty, transparency, fairness and integrity, and we hold ourselves to those same standards,” said Carrie A. Hurt, president and chief executive of the council. “Over a period of more than two years, BBB of the Southland failed to resolve concerns about compliance with several standards required of BBBs, including standards relating to accreditation, reporting on businesses and handling complaints.”
The Better Business Bureau has expelled its Southern California chapter in the wake of an ABC News investigation into allegations of a “pay to play” culture in which higher ratings were awarded to businesses that paid for membership status.
http://abcnews.go.com/story?id=18706507
Contributor
Elizabeth’s Shutters
525 South Rancho Ave.,
Colton, CA 92324
Better Business Bureau – Southern California
Dba Business Consumer Alliance
315 N. La Cadena Drive
Colton, CA 92324
Phone: (909) 825-7280
Fax: (909)
http://businessconsumeralliance.org/
Reseda
18631 Sherman Way, Suite B
Reseda, CA 91335
Phone: (818) 401-1480
Fax: (818) 401-1499
Placentia
550 West Orangethorpe Avenue
Placentia, CA 92870
Phone: (714) 985-8922
Fax: (714) 985-8920
Address lookup
canonical name http://www.trustlink.org
aliases
addresses: 207.198.100.251
Domain Whois record
Queried whois.publicinterestregistry.net with “trustlink.org”…
Domain ID:D148747859-LROR
Domain Name:TRUSTLINK.ORG
Created On:30-Jul-2007 17:37:21 UTC
Last Updated On:25-Jul-2013 20:25:16 UTC
Expiration Date:30-Jul-2015 17:37:21 UTC
Sponsoring Registrar:GoDaddy.com, LLC (R91-LROR)
Status:CLIENT DELETE PROHIBITED
Status:CLIENT RENEW PROHIBITED
Status:CLIENT TRANSFER PROHIBITED
Status:CLIENT UPDATE PROHIBITED
Registrant ID:CR122916985
Registrant Name:Paul Miller
Registrant Street1:10816 Linda Vista Dr.
Registrant City:Cupertino
Registrant State/Province:CA
Registrant Postal Code:95014
Registrant Country:US
Registrant Phone:+1.4088926240
Registrant Email:pvmiller20@gmail.com
Admin ID:CR122916989
Admin Name:Paul Miller
Admin Street1:10816 Linda Vista Dr.
Admin City:Cupertino
Admin State/Province:CA
Admin Postal Code:95014
Admin Country:US
Admin Phone:+1.408-892-6240
Admin Email:pvmiller20@gmail.com
Tech ID:CR122916987
Tech Name:Paul Miller
Tech Street1:10816 Linda Vista Dr.
Tech City:Cupertino
Tech State/Province:CA
Tech Postal Code:95014
Tech Country:US
Tech Phone:+1.4088926240
Tech Email:pvmiller20@gmail.com
Name Server:NS51.DOMAINCONTROL.COM
Name Server:NS52.DOMAINCONTROL.COM
DNSSEC:Unsigned
Network Whois record
Queried whois.arin.net with “n 207.198.100.251″…
NetRange: 207.198.64.0 – 207.198.127.255
CIDR: 207.198.64.0/18
OriginAS: AS11305
NetName: 207-198-64-0-NET
NetHandle: NET-207-198-64-0-1
Parent: NET-207-0-0-0-0
NetType: Direct Allocation
Comment: ADDRESSES WITHIN THIS BLOCK ARE NON-PORTABLE
RegDate: 1999-05-26
Updated: 2012-02-24
Ref: http://whois.arin.net/rest/net/NET-207-198-64-0-1
OrgName: Peer 1 Dedicated Hosting
OrgId: P1DH-1
Address: 101 Marietta Street
Address: Suite 500
City: Atlanta
StateProv: GA
PostalCode: 30303
Country: US
RegDate: 2007-08-03
Updated: 2010-12-22
Ref: http://whois.arin.net/rest/org/P1DH-1
OrgTechHandle: DCOPE2-ARIN
OrgTechName: DC Operations
OrgTechPhone: +1-678-365-2835
OrgTechEmail: dhswip@peer1.com
OrgTechRef: http://whois.arin.net/rest/poc/DCOPE2-ARIN
OrgAbuseHandle: ABUSE2465-ARIN
OrgAbuseName: Abuse Department
OrgAbusePhone: +1-678-365-2835
OrgAbuseEmail: abuse-mh@peer1.com
OrgAbuseRef: http://whois.arin.net/rest/poc/ABUSE2465-ARIN
RTechHandle: DCOPE2-ARIN
RTechName: DC Operations
RTechPhone: +1-678-365-2835
RTechEmail: dhswip@peer1.com
RTechRef: http://whois.a