Northway Financial dba Cash Transfer Centers dba Zip19.com
Updated: July 9, 2013
The Washington State Department of Financial Institutions (DFI) has received complaints from Washington consumers who reported they obtained online payday loans from Zip 19.com which also does business as Northway Financial Corporation, Ltd. and Cash Transfer Centers. The consumers complained of excessive fees and interest, annoying phone calls, and the lack of installment plans.
Zip19.com operates a website at zip19.com and lists its email address as customercare@Zip19.com. Zip19.com has a purported business address listed as: Level 5, Plaza Commercial Centre, Bisazza Street, Sliema SLM 1640, Malta. On its website, Zip19.com lists its phone number as 1-877-947-1947 and its fax number as 1-866-202-6498.
Zip19.com is not licensed by the Washington State Department of Financial Institutions as a small loan or payday lender. This entity is not registered to conduct business in Washington State by the Washington State Department of Revenue or the Secretary of State. Washington residents are advised that state law provides in RCW 31.45.105(1)(d) and (3) that a small loan made by an unlicensed entity to a person physically located in Washington is uncollectible and unenforceable in Washington State.
DFI strongly recommends that consumers deal only with those lenders that are properly licensed to conduct business. Consumers can determine whether lenders are properly licensed using the “Verify a License” feature on DFI’s website at www.dfi.wa.gov/consumers/findcompany.htm.
If you are suspicious of unlicensed activity by a payday lender please contact the Washington State Department of Financial Institutions at 1-877-RING-DFI (746-4334), or online at www.dfi.wa.gov.
If you feel you have been the victim of a loan scam please contact the Federal Trade Commission at 1-877-FTC-HELP (382-4357), or online at www.ftc.gov or contact the Consumer Financial Protection Bureau (855) 411-CFPB (2372), or online at www.consumerfinance.gov.
If you feel you have been the victim of a loan scam involving the Internet please contact the Internet Crime Complaint Center online at www.ic3.gov.
Payday Loan Debt Collection Laws
Consumers should know that Washington state law prohibits threatening or harassing behavior by individuals attempting to collect a payday loan. Only licensed companies are permitted to make payday loans in Washington.
The federal Fair Debt Collection Practices Act says debt collectors must send consumers a written notice within five days of their first phone call, showing how much the consumer owes and where the debt is from. The law says collectors can not say or even imply that nonpayment is a crime.
They can’t call before 8 a.m. or after 9 p.m. Collectors are not allowed to speak to a consumer’s employer about their debt. They are prohibited from harassing or abusing consumers and they must stop calling if the consumer asks them to.