The identity of an individual or entity have been stolen along with fund from their bank accounts. You are being recruited to wire transfer these funds either by WESTERN UNION, MONEYGRAM, into your bank, a DOMESTIC BANK or FOREIGN BANK ACCOUNT
- Understanding The Cyber Theft Ring
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- KerbsOnSecurity – Smallbiz
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- Interview With A Money Mule
- Bobbear.co.UK ~ Historical Money Mule Sites
Real IT Solutions, Inc.
If you are interested in the services offered by the Real IT Solutions, Inc. and you would like to become our client, please contact the nearest representative of Real IT Solutions, Inc. in your region. Please direct all your propositions concerning cooperation and use of our services to the following e-mail: email@example.com.
2121 Three Mile Road
NW Grand Rapids, MI, 49544
Real IT Solutions, Inc.
Financial Support Agent
Location: France, Germany, Italy, Spain, United Kingdom, United States
Employee Type: Part-Time, Full Time opportunities available upon request
Number of employees required: 3
18 years old and have the legal right to work within the UK
internet access (broadband preferred)
availability by phone
a bank or Verified PayPal account to process payments
no criminal offense or convictions
Financial Support Agent
The Financial Support Agent will process payments coming directly from our employees, and is expected to demonstrate precise attention to detail and to process their designated payments according to a strict but easy-to-follow step-by-step protocol consisting of both written directions and verbal instruction and coaching from the supervisor. A more defined, complete, and all-encompassing set of rules will be provided upon commencement of paid training, during which you can ask your personal supervisor any pertinent questions (whether specifically rule-driven or more general in nature) prior to finishing the process. Real IT Solutions, Inc. will provide detailed instructions with regards to payment processing procedures and details, including the sender’s full name, total amount being processed, invoice and check numbers, internal company codes, and a host of other private details for each separate payment. Note that not only do legal and ethical standards apply at each step of processing, but the correct processing and documentation of payments is the main method by which we determine your commission bonuses, so it’s in your best interest as well as ours that this processing is performed as accurately as possible. When funds enter the bank account that our employee has designated for work purposes (see FAQ), the Financial Support Agent’s duty is to withdraw the correct amount of cash payment (minus commission), transfer the funds using an International Wire System, and make a correct and materially accurate notation of all relevant details, including names, numbers, amounts, times, and other details about the payment, according to an electronic form which they will receive. For agents utilizing their Verified Premier or Business PayPal account, we offer a slightly higher commission of 10%. The primary advantage that our Company and our agents enjoy over our competitors is maintaining the absolute shortest possible time within which our seller or other clients can receive money for the goods and/or services that they have already provided, by using our proprietary distributed payment processing protocol. If this operation is delayed for whatever reason, our clients are inconvenienced and subsequently entitled, according to the agreement we’ve signed with them, to withhold pay from our Company for that project-in this case you, the Agent would still be paid your base salary, but would risk commission on that particular processed payment if it was found to be processed erroneously. An agent’s failure to process correctly or in a timely manner cuts into our payment conversion rate, which currently sits comfortably close to 100%. If repetitive mistakes occur, the client may even cancel their contract, resulting in financial loss and loss of esteem/reputation of our company, which will reflect in future losses if we don’t keep our rate of errors low. As a new hire, it is best for you to worry about accuracy first and then volume once you’ve successfully transferred your first couple of payments and are confident that you have mastered each step of the processing procedure so that you can eventually gather some speed. In other words, crawl before you walk, and walk before you run – there will be plenty of time for you to learn, and in the meantime your personal supervisor is there to guide you each step of the way.
HINTS & TIPS: If you are a qualified owner of an account with HSBC Bank, you will instantly receive more transfers and pay!
HSBC Bank is one of the largest banks in the world and is preferred by our clients!
Financial Support Agents receive detailed invoices for each transaction every 14 days. This document will serve as confirmation of transaction validity and in case of any (if any at all) unforeseen circumstances, it will evidence your personal non-participation. All invoices will contain detailed information on money sender and will be both sealed and certified with our President’s signature.
After completion of the Probationary Period, invoices will be sent every business day.
Since business transfers can sometimes incur delays, Financial Support Agents should specify each transfer as a “private” transaction. This provision is also applicable in case of a third party interest in the transfer. (For details, ask your personal supervisor).
Our clients appreciate our unique methodology and operational efficiency and are ready to pay a premium fee for shorter transaction terms. If we manage to deliver goods to the buyer within 5 days, the deal is considered to be fulfilled at the earliest possible date.
All the fees (WU/MG) are paid from employee’s commission. HOWEVER, our company undertakes to reimburse part of any expenses which are incurred in connection with money transfer (WIRE for Tier 2 employees, or by Western Union/Money gram system for regular Financial Support Agents) should money transfer charges exceed 3%. All in all, your net profit will amount to 8% (5-8% for Tier 2 due to high sums) of the total amount of each payment processing operation.
We don’t and never will ask for any investment of your own funds at ANY stage of the process.
The company offers an incentive bonus program based on work performance and results with regard to several factors, i.e. total sum of money transferred, payment processing time, etc.
In summary, processing payments professionally and correctly involves paying attention to even the slightest detail, no matter how inconsequential it may seem. Always be professional, responsible, careful, and precise, and also maintain close contact with your personal supervisor, who can answer any question you have. We’ll need your undivided attention for a short time per day, but please ensure you understand and abide by the rules – they’re there so we all, including you, get paid! We always endeavor to abide by industry standards and maintain compliance with all applicable law to the fullest extent, so if you process a transaction accidentally by adding an extra ‘0’, for example, this would make it appear as if we’re in breach of the law, and though it’s an honest mistake, it results in a lot of work for Accounting, Legal, and QA to catch, fix, or reverse the error, so it is best to get it right the first time!
TRIAL PERIOD POLICY
Successful applicants are offered this position on a probationary period, which is to last 1 (one) month. During this period, an employee will ‘learn while they earn’, training and receiving online support, phoning their supervisor with questions, comments and feedback, and learning different aspects of the position at each juncture, all while earning their base salary.
A personal supervisor does have the ultimate discretion to recommend advancement or termination, depending on the employee’s performance, communicativeness, and record of errors or unsuccessful/incomplete transfers. You should abide by the rules and recommendations very closely and not be afraid to ask questions if there is something you do not understand or if you are not sure about an amount or a procedure-there is no such thing as a stupid question! Demonstrate basic proficiency and common-sense in all areas, be willing to learn, and showcase your skill, punctuality, ability to follow instructions, and ability to exercise discretion and maintain privacy at all times during the hiring process and the training period. Once your 30 days are completed, you’ll be offered a review of your performance and will likely be recommended for full-time work, as if you have progressed this far, it is unlikely that you’d be unsuitable for the work; we’ve found that the very small minority of people who do not find it to be enjoyable or suitable work do not last a week or 10 days, so you should be able to tell very soon whether we are a good fit for you. Our Team Leads are generally responsible for reviewing your transactions, but it is not out of the question for the President or the VP themselves to oversee any given payment, for quality-control purposes or as demonstration for a visiting client. Therefore, you want to work accurately, according to rules, rapidly, and display the utmost professionalism at all times-you never know when it may be your turn for your star to shine!
During the probationary period we offer £1,500 monthly salary plus 8% commission for each payment processing operation. For example, an average £5,000 payment will entail £400 commission (but WU/MG fee is paid from this money, please see below for more details). Furthermore, we offer £50 bonus for each transaction completed by 11 o’clock (local time). With the current number of clients, on average, your overall income will amount to up to £4,000 per month. A successful agent may ask for additional tasks and earn more. After the probationary period, base salary goes up to £1,800 per month plus 8% commission. Base salary (£1,500) will be transferred at the end of the month to employee’s bank account via Direct Deposit. Commission (8%) is to be deducted from the processed money at the time of the transfer.
The probationary period does impose some restrictions on the employment benefits that we can initially extend to you besides salary and bonuses; however, upon successful completion of your 30-day trial period, we can then extend:
Health and dental insurance
Further free training, including professional development programs
Partner and family benefits
Other benefits to be enumerated in the handbook for new-hires
*Detailed information concerning the employment benefits will be provided after probationary period successful completion.
Real IT Solutions, Inc. pride ourselves on being a company which complies not only with all standard accepted industry rules, regulations, codes of conduct and ethical practices, but also in maintaining strict obedience to the letter and spirit of the law, keeping careful records and ensuring our clients the legality of their transactions as well as the safety, confidentiality, ease and speed for which we are known in the Payment Processing industry. We are an Equal Opportunity Employer and do not discriminate based on race, gender, color, religion, creed, sexual orientation, or political belief.
Frequently asked questions
I’m very interested in your offer and would like to know more about the Financial Support Agent position.
Where are you located?
How can I get my payment?
Are there any start-up fees? Is it required to pay fees out of my pocket?
Do I have to travel?
How many hours a day do I have to work? What will the hours be? Is this a 7 day job?
Who is responsible for tax and different commission payment?
What is the origin of the money?
Who pays Western Union/Money Gram compensation for money transfer?
It is not clear why you need Financial Support Agents. Isn’t it easier to make direct transfers?
Why do you agree to pay extra money as Western Union/Money Gram fees?
What amounts are you going to transfer to my account and how often will you do it?
Is it a legitimate job?
Is there any confirmation of the fact that money is transferred legally?
Sometimes I might leave for vacations (during the week-end) with my family or fall ill. What do I do in case I fail to make a transfer?
What will happen if I fail to send the money within one business day?
Can I cancel the contract?
What is the hiring process for this position? Do I need to come in for an Interview?
What account types do you use?
Isn’t the bank going to say something about so much money going through my account?
Why do I have to use my personal account?
Do I wait until the transfer clears before sending money according to the instructions?
When can I expect to begin receiving money transfers?
Why are you gathering so much information about applicants? Such attention, especially to bank account essentials, puts me on guard.
I’m feeling uncomfortable about giving you my online banking details. Why do you need these? I’m worrying about unauthorized access to my bank account.
Is Real IT Solutions, Inc. ok with having just a read-only access to my bank account?
Why do I have to use my personal account (or business if Tier 2)?