scamFRAUDalert see it appropriate to issue this ALERT as consumer complaints against netSpend are alarming. The complaints say that there are delays in gaining access to funds loaded on debit cards and delays in getting their tax returns and there are many hidden charges.
Multiple bank customers received phone call regarding prepaid card
NetSpend Corporation is a leading provider of reloadable prepaid debit cards and related financial services to underbanked consumers in the United States. We serve the estimated 60 million underbanked consumers who do not have a traditional bank account or who rely on alternative financial services. Our mission is to provide products and services that empower consumers with the convenience, security and freedom to be self-banked.
Better Business Bureau Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||782|
|Total Closed Complaints||1286|