The Better Business Bureau – BBB have logged over 1,374 complaints against Intelius.com. 
Customer Complaints Summary
1233 complaints closed with BBB in last 3 years | 296 closed in last 12 months
| Complaint Type |
Total Closed Complaints |
| Advertising / Sales Issues |
260 |
| Billing / Collection Issues |
620 |
| Delivery Issues |
7 |
| Guarantee / Warranty Issues |
1 |
| Problems with Product / Service |
345 |
| Total Closed Complaints |
1233 |
Ripoffreport.com have complied over 325 reports totaling 14 pages. They continued to change the names of the sites and continue to sell people personal information in the public domain.
The State of Washington have entered in to a Consent Agreement with Intelius.com
These guys continue to sell individuals personal information online as if these information’s are property of theirs. This may be perfectly legal or commercially available but it has an ordor. It represents a form of High Tech Slavery
We at scamFRAUDALERT believe that:
No one personal information commercially accessible or available as a public record SHOULD BE FOR SALE. No one personal data should become the property of someone’s else not less an entity regardless of the information being made available in the public domain
Since founding InfoSpace in 1996, Jain has been mired in controversy. He has been accused of wrongdoing in 21 lawsuits involving him or InfoSpace. Through it all, the SEC was notably silent. When the agency finally did surface in 2003, it was in Jain’s defense.
Executive Leadership Team
Intelius is led by a distinguished and visionary Executive Leadership Team including gifted IT and Internet pioneers, proven business leaders, security experts and technologists. The Executive Leadership Team is responsible for overall future direction of the company including overall management, new business development, strategy, corporate policy, talent development, financial performance and operational excellence. This team will work to achieve our stated vision of intelligently integrating information online for personal security and to inform the decision-making process. We provide consumers and businesses with predictive intelligence for this purpose.
Innovation & Vision Council
Intelius is led by an acclaimed Innovation & Vision Council that includes talented IT and Internet visionaries, and commendable business leaders. The Innovation and Vision Council is responsible for expanding Intelius’ cutting-edge product offerings into new areas where our technologies can help consumers and businesses better manage their digital footprints.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 10,2010, the Washington State Attorney General’s Office entered into a Consent Decree in the Superior Court of the State of Washington, King County, with Intelius, Inc., a Delaware Corporation (Defendant). The State of Washington (Plaintiff) and the Defendant agree that this Consent Decree does not constitute evidence or an admission regarding the existence or non-existence of any issue, fact, or violation of any law alleged by the Plaintiff. Intelius Inc. has agreed for settlement of the matters alleged in the Complaint, and to the entry of this Consent Decree without the need for trial.
Intelius Inc has permanently enjoined and restrained from directly or indirectly engaging in the following acts or practices:
A) Displaying on any website that is owned, operated, and/or controlled by Intelius or on any third-party website any offer for a membership program involving a free-to-pay conversion that does not clearly and conspicuously inform the consumer of the membership program they are accepting or declining. Any offers must disclose clearly and conspicuously all material terms to the offer and cancellation terms, and must be easily legible.
B) Accepting advertising for membership or subscription products from Vertrue, Inc., WebLoyalty, Inc., or Affinion, or from any of their successors, subsidiaries, or affiliates to the extent that the subsidiary, or affiliate engages in marketing practices similar to those in the State’s Complaint. All third party programs presented by Intelius must be clearly notated to the consumer as to what they are signing up for and must give a clear of an option to accept or decline.
Consumers who have unknowingly signed up for any third party memberships through Intelius, Inc., may have the right to restitution. For further information on the restitution being offered and for full details of the Consent Decree, you may view through the Washington State Attorney General’s Office at:
http://www.atg.wa.gov/uploadedFiles/Home/News/Press Releases/2010/InteliusConsentDecree2010-08-10.pdf.
Washington consumers are eligible for refunds if they
1) enrolled in Identity Protect before Aug. 12, 2009, (the period when the state felt the ads were deceptive),
2) have not received full refunds and
3) have not used any member-enabled benefit.
Intelius will contact eligible consumers by mail and e-mail with instructions on how to submit a claim. (The settlement does not apply to consumers in other states or those who purchased memberships from any third-party marketer.
You are not eligible if you enrolled in Identity Protect after Aug. 12, 2009, although you may file a consumer complaint with the Attorney General’s Consumer Resource Center for informal mediation.)
Eligible consumers can submit claims online athttps://www.inteliusrefundprogram.com. You must provide your unique claim code provided in your e-mail or postcard, as well as your zip code or e-mail address. (Please note: The legitimate claim Web site does NOT request financial information.)
Claims must be received by Nov. 8, 2010.
Address lookup
Domain Whois record
Queried whois.internic.net with “dom intelius.com”…
Domain Name: INTELIUS.COM
Registrar: ENOM, INC.
Whois Server: whois.enom.com
Referral URL: http://www.enom.com
Name Server: NS1.INTELIUS.COM
Name Server: NS2.INTELIUS.COM
Name Server: NS3.INTELIUS.COM
Status: clientTransferProhibited
Updated Date: 05-aug-2010
Creation Date: 04-oct-2001
Expiration Date: 04-oct-2015
Last update of whois database: Thu, 04 Nov 2010 08:54:54 UTC
Queried whois.enom.com with “intelius.com
Registration Service Provided By: Enom, Inc
Contact: CustomerSupport@enom.com
Visit: http://www.enom.com
Domain name: intelius.com
Registrant Contact:
Intelius
Intelius Inc ()
500 108th Ave NE
Bellevue, WA 98004
US
Administrative Contact:
Intelius
Intelius Inc dnsadmin@intelius.com
+1.425-454-6200
Fax:
500 108th Ave NE
Bellevue, WA 98004
US
Technical Contact:
Intelius
Intelius Inc dnsadmin@intelius.com
+1.4254546200
Fax:
500 108th Ave NE
Bellevue, WA 98004
US
Status: Locked
Name Servers:
ns1.intelius.com
ns2.intelius.com
ns3.intelius.com
Creation date: 04 Oct 2001 03:42:07
Expiration date: 04 Oct 2015 07:42:00
NetRange: 64.94.125.0 – 64.94.125.255
CIDR: 64.94.125.0/24
OriginAS:
NetName: INAP-SEF-INTELIUS-17382
NetHandle: NET-64-94-125-0-1
Parent: NET-64-94-0-0-1
NetType: Reassigned
RegDate: 2007-11-07
Updated: 2007-11-07
Ref: http://whois.arin.net/rest/net/NET-64-94-125-0-1
CustName: Intelius, Inc.
Address: City Center Bellevue
Address: 500 108th Ave. NE – Suite 2500
City: Bellevue
StateProv: WA
PostalCode: 98004
Country: US
RegDate: 2007-11-07
Updated: 2007-11-07
Ref: http://whois.arin.net/rest/customer/C01773873
OrgAbuseHandle: IAC3-ARIN
OrgAbuseName: Internap Abuse Contact
OrgAbusePhone: +1-206-256-9500
OrgAbuseEmail: abuse@internap.com
OrgAbuseRef: http://whois.arin.net/rest/poc/IAC3-ARIN
OrgTechHandle: INO3-ARIN
OrgTechName: InterNap Network Operations Center
OrgTechPhone: +1-877-843-4662
OrgTechEmail: noc@internap.com
OrgTechRef: http://whois.arin.net/rest/poc/INO3-ARIN
RTechHandle: INO3-ARIN
RTechName: InterNap Network Operations Center
RTechPhone: +1-877-843-4662
RTechEmail: noc@internap.com
RTechRef: http://whois.arin.net/rest/poc/INO3-ARIN
DNS records
| name |
class |
type |
data |
time to live |
| http://www.intelius.com |
IN |
A |
64.94.125.144 |
247s |
(00:04:07) |
| intelius.com |
IN |
SOA |
| server: |
ns3.intelius.com |
| email: |
postmaster.intelius.com |
| serial: |
2010110302 |
| refresh: |
1800 |
| retry: |
900 |
| expire: |
172800 |
| minimum ttl: |
300 |
|
300s |
(00:05:00) |
| intelius.com |
IN |
A |
64.94.125.145 |
300s |
(00:05:00) |
| intelius.com |
IN |
TXT |
v=spf1 mx ip4:64.94.125.0/24 a:mx3.intelius.com include:spf.postini.com include:salesforce.com ip4:208.66.204.0/22 ~all |
300s |
(00:05:00) |
| intelius.com |
IN |
MX |
| preference: |
10 |
| exchange: |
intelius.com.s9a1.psmtp.com |
|
300s |
(00:05:00) |
| intelius.com |
IN |
MX |
| preference: |
20 |
| exchange: |
intelius.com.s9a2.psmtp.com |
|
300s |
(00:05:00) |
| intelius.com |
IN |
MX |
| preference: |
30 |
| exchange: |
intelius.com.s9b1.psmtp.com |
|
300s |
(00:05:00) |
| intelius.com |
IN |
MX |
| preference: |
40 |
| exchange: |
intelius.com.s9b2.psmtp.com |
|
300s |
(00:05:00) |
| intelius.com |
IN |
NS |
ns3.intelius.com |
300s |
(00:05:00) |
| intelius.com |
IN |
NS |
ns1.intelius.com |
300s |
(00:05:00) |
| intelius.com |
IN |
NS |
ns2.intelius.com |
300s |
(00:05:00) |
| 144.125.94.64.in-addr.arpa |
IN |
PTR |
http://www.intelius.com |
86400s |
(1.00:00:00) |
— end —
Naveen Jain has served as Chief Executive Officer, President and a member of the Board of Directors of Intelius since the company’s inception in January 2003. Mr. Jain launched Intelius with the mission to empower consumers with online information for personal protection and intelligent decisions. Prior to founding Intelius, he was a founder, CEO and Chairman of the Board of InfoSpace, Inc., a developer of Internet software and application services. Naveen Jain also served as senior executive at Microsoft Corporation. At Microsoft, Jain worked on early versions of the MS-DOS operating system, Windows NT, and Windows 95. Jain was eventually put in charge of the Microsoft Network, which made its debut as part of Windows 95 to compete with other online services.
Naveen Jain was awarded the Albert Einstein Technology Medal and the Ernst & Young Entrepreneur of the Year award in 2007. Red Herring selected Naveen Jain as one of the Top 20 Entrepreneurs for 1997. He also was awarded Information Week’s Web Innovators award and American Business Awards’ “Best New Company Award.”
Naveen Jain is actively engaged in philanthropic activities, including the Boys and Girls Club of Bellevue, National Network to End Domestic Violence, Seattle Children’s Hospital, Overlake Service League, CRY India, and the Kairos Society.
Hailing from the Indian province of Uttar Pradesh, Mr. Jain holds a B.S. degree in Engineering from the Indian Institute of Technology Roorkee and a MBA in Personnel Management and Industrial Relations from the St. Xavier’s School of Management in Jamshedpur. He first worked in America for a Burroughs business exchange program in 1983, later moving to the Seattle area in 1989 to join Microsoft.
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