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From: Julia Berkowitz
Sent: Tuesday, November 17, 2009 9:30 AM
Subject: Account Manager – Requested Details
You receive this message, as you requested more information on the position of an Account Manager with Instant IT Solutions. Instant IT Solutions is a UK-based web services provider specializing in web design & programming and search engine marketing solutions. Having accumulated more than 5 years of IT experience, we have decided to move into a new direction and entered the North-American market this fall. We are currently looking for new members to join our US team and support the pool of our existing US customers.
Our company has consistently demonstrated that the best way to serve customers is to understand their business and their needs, and then to provide superior customer support – support that is personalized, thorough, and always there when our customers need it. As an Account Manager, you will be responsible for providing excellent support for our US customers, being the main communication link between the end users and our European developer groups. Your everyday duties will include:
– Responding to customer questions and requests over the email & phone;
– Participating in conference calls with customers and developer team members;
– Resolving complex support issues together with project managers;
– Monitoring and verifying customer billing processes;
– Ensuring that developers get paid on time;
– Maintaining project records, monitoring the development progress and updating the customers on it;
– Gathering additional information and/or materials from customers.
The Account Manager position is based out of your home; however, it is a full-time 1099 position. The working hours are 9 AM to 5 PM (your time zone), every business day (Monday through Friday). We offer a base salary of $3,000 per month paid in 2 parts every 2 weeks, along with incentive bonuses based on the number of projects you take for support, as well as on your evaluation score based on the customer feedback received upon completing each project. You are welcome to take multiple projects depending on your multitasking and time-management skills, however, the main requirement still is the customer satisfaction. All Account Managers receive free training materials prior to the start of work, along with a monthly training course performed remotely.
Please feel free to visit our website for additional information about Instant IT Solutions. To apply for the Account Manager position, I’ve attached a copy of our application form to this message, please fill in, and send back to me by email or fax (my fax
number is listed in my signature below).
Once I receive your application, our HR department will review and verify the submitted information. I will get back to you in 1-2 business days to inform you about the status of your application, and if everything is OK, you will receive an invitation to a phone interview.
Thank you for your interest in this position and our company!
Phone: (347) 404-5558
Domain Whois record
Queried whois.internic.net with “dom instantsolutions4it.com”…
Domain Name: INSTANTSOLUTIONS4IT.COM Registrar: INTERNET.BS CORP. Whois Server: whois.internet.bs Referral URL: http://www.internet.bs Name Server: NS1.INSTANTSOLUTIONS4IT.COM Name Server: NS2.INSTANTSOLUTIONS4IT.COM Status: clientTransferProhibited Updated Date: 09-nov-2009 Creation Date: 09-nov-2009 Expiration Date: 09-nov-2010 Last update of whois database: Fri, 20 Nov 2009 01:06:36 UTC <<<
Queried whois.internet.bs with “instantsolutions4it.com”…
Domain instantsolutions4it.com Date Registered: 2009-11-9 Date Modified: 2009-11-9 Expiry Date: 2010-11-9 DNS1: ns1.instantsolutions4it.com DNS2: ns2.instantsolutions4it.com Registrant INSTANT IT SOLUTIONS LTD 6 LICHFIELD STREET DE14 3RD Burton-on-Trent United Kingdom Administrative Contact INSTANT IT SOLUTIONS LTD Riley Donnelly support (at) instantsolutions4it dot com 6 LICHFIELD STREET DE14 3RD Burton-on-Trent United Kingdom Tel: +44.1212886858 Technical Contact INSTANT IT SOLUTIONS LTD Riley Donnelly support (at) instantsolutions4it dot com 6 LICHFIELD STREET DE14 3RD Burton-on-Trent United Kingdom Tel: +44.1212886858 Registrar: Internet.bs Corp. Registrar's Website : <a href='http://www.internetbs.net/'>http://www.internetbs.net/</a>
Network Whois record
Queried whois.ripe.net with “-B 184.108.40.206″…
% Information related to '220.127.116.11 - 18.104.22.168' inetnum: 22.214.171.124 - 126.96.36.199 netname: NL-ECATEL descr: AS29073, Ecatel LTD country: NL admin-c: EL25-RIPE tech-c: EL25-RIPE status: ASSIGNED PA mnt-by: ECATEL-MNT mnt-lower: ECATEL-MNT mnt-routes: ECATEL-MNT changed: firstname.lastname@example.org 20080828 source: RIPE role: Ecatel LTD address: P.O.Box 19533 address: 2521 CA The Hague address: Netherlands abuse-mailbox: email@example.com remarks: ---------------------------------------------------- remarks: ECATEL LTD remarks: Dedicated and Co-location hosting services remarks: ---------------------------------------------------- remarks: for abuse complaints : firstname.lastname@example.org remarks: for any other questions : email@example.com remarks: ---------------------------------------------------- e-mail: firstname.lastname@example.org admin-c: EL25-RIPE tech-c: EL25-RIPE nic-hdl: EL25-RIPE mnt-by: ECATEL-MNT changed: email@example.com 20090813 source: RIPE % Information related to '188.8.131.52/21AS29073' route: 184.108.40.206/21 descr: AS29073, Route object origin: AS29073 mnt-by: ECATEL-MNT changed: firstname.lastname@example.org 20080508 source: RIPE
DNS query for 220.127.116.11.in-addr.arpa returned an error from the server: NameError
|name||class||type||data||time to live|
|instantsolutions4it.com||IN||TXT||v=spf1 a mx ip4:18.104.22.168 ?all||14400s||(04:00:00)|
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